FAQ
FAQ Section
At Goryokou Tours, we understand that planning a trip can come with many questions. Our Frequently Asked Questions (FAQ) section is designed to provide quick and clear answers to common queries about our services, booking process, travel policies, and more. Whether you’re wondering about visa requirements, customizing your itinerary, or our cancellation policies, this section has you covered. If you can’t find the answer you’re looking for, our friendly team is always ready to assist. Explore the FAQs to make your travel planning smoother and stress-free!
01. What services does Goryokou Tours provide?
We offer personalized travel packages to all destinations in Sri Lanka, including accommodation, transportation, guided tours, and activity planning.
02. How can I book a tour with Goryokou Tours?
You can book through our website, via email, or by contacting our customer service team directly.
03. Do I need a visa to travel to Sri Lanka?
Yes, most travelers require a visa. We can assist with guidance on obtaining the required travel documents.
04. What is included in your tour packages?
Our packages typically include accommodations, transportation, meals (as specified), guided tours, and entry fees to attractions. Specific inclusions depend on the selected package.
05. Can I customize my tour itinerary?
Absolutely! We specialize in tailor-made itineraries to suit your interests, preferences, and budget.
06. What is your cancellation policy?
Cancellations are subject to our Refund and Returns Policy, which varies based on the timing of the cancellation.
07. Are your tours suitable for families with children?
Yes, we offer family-friendly tours with activities and accommodations suitable for all ages.
08. Do you provide travel insurance?
Travel insurance is not included in our packages. We recommend purchasing travel insurance separately for your trip.
09. What is the best time to visit Sri Lanka?
Sri Lanka is a year-round destination, but the best time depends on the regions you plan to visit. We can advise based on your itinerary.
10. How do I contact you for assistance during my trip?
We provide 24/7 customer support. You can reach us via phone, email, or our dedicated helpline
